Outsourcing information technology, systems and services - R. Klepper / W.O. Jones

Helps you: Decide whether to outsource; Write successful RFPs and contracts; Manage the transition smoothly; Maintain win-win vendor relationships and more. Includes case studies and roadmaps. DLC: Information technology management.

This book contains 11 chapters and 6 appendices.

Chapter: 1. Overview and executive summary / 2. Trends favoring outsourcing / 3. Rewards and risks of outsourcing / 4. The feasibility of outsourcing ideas / 5. Detailed analysis and the request for proposal process / 6. Contract and contract negotiation / 7. Contract provisions /  8. The transition to outsourcing / 9.  Managing the ongoing outsourcing relationship / 10. Partnerships / 11. Contract expiration and termination.

Appendix: A. Outsourcing consultants / B. Outsourcing examples / C. Request for proposal (RFP) outline / D. Sample request for proposal / E. Example outsourcing agreement / F. Major IT outsourcing vendors.

INCLUSIEF VERZENDKOSTEN